TEAM

1 - We are team players. Together, we set and achieve high goals and celebrate our successes.

2 - We take pride in creating and maintaining a clean and attractive environment and demonstrate our professionalism in how we speak, act and dress.

3 - We maintain safe work practices that protect our guests and each other from unnecessary harm.

4 - We view failures as opportunities to quickly learn and improve.

5 - We promote ongoing training and development of our team members.

RESIDENTS & GUESTS

6 - Everyone we interact with is our "guest."

7 - We go above and beyond to delight our guests and fellow team members.

8 - We listen to our guests and follow our communication etiquette. Two ears and one mouth. Use them proportionally.

9 - We strive to contribute to the long-term health and well-being of our residents.